The latest release of Oracle RightNow Cloud Service, part of Oracle Cloud, integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service.
This live chat software provides an easy and effective way for organizations to engage customers in the purchase process or when they need assistance resolving an issue.
At the core of Oracle RightNow Web Self Service Cloud Service is Oracle RightNow Customer Portal Cloud Service, which delivers out-of-thebox best practices for Web selfservice. With Oracle RightNow Web Self Service Cloud Service, you start with a standard template and set of widgets and then use Oracle RightNow Customer Portal Cloud Service to apply your branding and custom elements. The result: a branded, highly interactive online experience for your customers.
Customers connecting to the Web via mobile devices can also take advantage of the template and knowledge foundation within Oracle RightNow Web Self Service Cloud Service. Leveraging the capabilities and interaction patterns (such as touchscreens) of the latest mobile devices, Oracle RightNow Web Self Service Cloud Service enables companies to streamline the delivery and maintenance of customer service sites across multiple device types Continue reading Oracle RightNow Cloud Service Integrates Chat
Oracle has released Oracle NoSQL Database llg Release 2, a highly scalable, low-latency, key-value database for real-time big data workloads. A key component of the Oracle Big Data platform, Oracle NoSQL Database llg Release 2 enables organizations to easily manage high-velocity transactional data generated by Web-based applications, social media, sensors, smart meters, and communications services (white paper available).
Oracle continues to drive innovation with its unmatched technology portfolio, encompassing all aspects of data management. Oracle NoSQL Database llg Release 2 provides developers with that ‘last mile’ infrastructure to enable crucial real-time interaction between an organization’s applications and its customers. It provides a key mechanism for enterprises to maximize the value of big data.
Data is stored as key-value pairs, which are written to particular storage node(s), based on the hashed value of the primary key. Storage nodes are replicated to ensure high availability, rapid failover in the event of a node failure and optimal load balancing of queries. Customer applications are written using an easy-to-use Java/C API to read and write data.
Oracle NoSQL Driver links with the customer application, providing access to the data via appropriate storage node for the requested key. A web based console as well as command line interface is available for easy administration of the cluster. Network topology and latency aware Oracle NoSQL Database Driver working in conjunction with highly scalable, fault tolerant, high throughput storage engine enables a more granular distribution of resources and processing, which reduces the incidence of hot spots and provides greater performance on commodity based hardware.
Oracle Application Development Framework Mobile Client (Oracle ADF Mobile Client), a component of Oracle Fusion Middleware that allows developers to create applications for mobile devices is based on the same programming paradigm as JavaServer Faces and uses a single Java user interface framework and tooling for all supported devices. Developers can build an application with Oracle ADF Mobile Client, deploy it to multiple devices, and extend it to new platforms without redevelopment. Continue reading Oracle ADF Mobile Client
Companies engaged in deploying CRM applications have in the past faced difficulties striking a balance between collecting data from and returning useful information to the sales team. Early attempts at automating the sales process resulted in a one-way feed; sales associates would gather and report data on customers to management with little in return. Consequently, the tools were not easily sold to the people doing the selling.
Social CRM might be just what both sales management and associates need to fully embrace the tools geared to improve productivity. Social CRM takes advantage of socialized technology and business intelligence to surface opportunities of merit and separate the wheat from the chaff. Data is mined from customer order history files, accounts receivable files, and other repositories containing the collective experience of the company. Purchased data assets from outside sources are included to provide information such as credit history, competitive intelligence, and news feeds affecting the business climate. The combined information brings clarity and perspective to the opportunity at hand. Continue reading The Power of Social CRM
A backup is a copy of data. This copy can include important parts of the database such as the control file and datafiles. A backup is a safeguard against unexpected data loss and application errors. If you lose the original data, then you can reconstruct it by using a backup.
The definition of a good schedule is fluid. Every planning department has a different set of standards, thresholds, and tripwires that determine schedule quality. How can two companies—contractor and owner, for example—decide on a fair standard or make consistent project decisions? Enter Acumen Schedule Index from Deltek, an Oracle Consulting Company to help managing your Primavera Project Schedule.
What is the Acumen Fuse Schedule Index™ ? Recognizing the need for a standard measure of schedule quality, Acumen created the award-winning Fuse Schedule Index™. The Fuse Schedule Index is made up of nine different schedule quality checks and their proven thresholds. Each of these key indicators is individually calculated and weighted before being compiled into the Index. Standard thresholds have been established to help you determine if your project makes the cut or not. Since its invention, the Index has been built into the Acumen software platform, used as the basis for cloud-based benchmarking, and offered as part of a free Web utility that all planners can access. Continue reading Primavera Project Schedule: complete project management
Sure, you could research, buy, host and implement your own Project Management software. But why inflict that misery on yourself when LoadSpring can make it effortless with some of the best Oracle Consulting Companies?
LoadSpring has been a project management solution provider for over 14 years that can solve customers’ software purchasing and access issues, as well as their accompanying deployment and implementation challenges. LoadSpring’s SpringBoard™ Portal provides global project management teams with easy and secure access to their full suite of products as well as software through infrastructure support.
To complete the success cycle LoadSpring’s Services group further enables software adoption through its quick and simple implementation products. With a broader range of services, products, training and support, you can implement faster and get your people up to speed in record time. All while accelerating your IT project executions and boosting ROI.
In movies and television shows, information technology is often scaled down to fit the story. That magically computed result, that missing electronic file, and that unknown password that will stop something bad or start something good can go from nonexistent to resolved in one brief scene. And for historical reasons the significant computing power in most screen fiction seems to come from a vintage main-frame—rather than a modern supercomputer or engineered system and all the benefits of virtualization.
There aren’t too many references to cloud computing in movies or on television, but those that exist seem limited to the idea that a treasured file or information the hero or villain may be looking for is safe from local mayhem because it is safely stored “in the cloud.” Fortunately, the fact that a movie or television show delivers a very narrow definition of cloud computing as internet-located storage isn’t likely to break the on-screen story or reduce the entertainment value of a production. Continue reading Benefits of virtualization
The Oracle SuperCluster engineered system integrates the following Oracle technologies: SPARC T5-8 and SPARC M6-32 servers; Oracle Solaris 11 and Oracle Solaris 10 operating systems; Oracle VM Server for SPARC virtualization; Oracle Solaris Zones; Oracle Exadata Storage Servers and Exadata Storage Server Software; Oracle ZFS Storage Appliance; InfiniBand QDR networking; Oracle Enterprise Manager Ops Center 12c; Oracle Exalogic Elastic Cloud Software (Optional); Oracle Solaris Cluster (Optional).
This paper helps customers to benefit from accelerating the performance of Oracle Databases, middleware, and business applications on an integrated platform.